Barriers to New Things

Barriers to New Things

Recently I tried a new product, detergent strips. They were great, and I think I’m a convert from conventional liquid or powder detergent. I couldn’t help thinking, why did it take me so long to try these! They are much more environmentally friendly, extremely efficient, and take up hardly any space on my laundry room shelf. So why did it take so long to try them, and what can we learn from this when thinking about training and staff development.  Knowledge of a Different Way The first thing is the knowledge that there is a different way of doing things. These laundry strips are not sold at the grocery store and are still relatively unknown. Because of that, one of the barriers to starting to use them was even knowing they existed. I can’t remember where I heard about them first, but the company had to spend money to help get the word out that this even was an option when thinking...
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Improv to Build Resilience

Improv to Build Resilience

With the rise of social media, we forget how edited everything that we see often is. It appears that creators are doing one take, and they're done, right? My husband is a social media content creator. He often gets a lot of criticism that his job is easy and he should be putting out more content. What they don't realize is that it usually takes hours of multiple takes and then lots of editing to create the final product. TEDx and standup specials are also great examples of media that we are exposed to subconsciously erodes our confidence. TEDx and standup specials are highly scripted, rehearsed, and edited but appear off the cuff or improvisational. These polished final projects that we are bombarded with constantly eat away at our Resilience. They send our brain the message that you should present to peers or clients flawlessly every time. The truth is that you will make mistakes when giving, and it is...
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Improv for the Reluctant

Improv for the Reluctant

I I think nothing I have done has been met with more resistance than making people do improv activities! The amount of resistance that I am met with dramatically varies depending on the group dynamics. Here are a few things that I have observed about reluctance to do improv.  Introverts = More Resistance The more self-proclaimed introverts in a group, the more resistance there will be to doing improv activities. Introverts generally need more processing time, so activities like improv games that require them to think and respond quickly are not typically their favorite thing. They also tend to like smaller groups or one on one interactions over larger group activities.  Improv muscles are like the muscles in your body; the more you work them, the stronger they get.  Group trust is critical.  There is less trust within newer teams, and therefore members are often more resistant to these activities than with more established teams.   If you, as a facilitator, are experiencing pushback around doing improv activities,...
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Improv as a Training Tool

Improv as a Training Tool

I My high school theater teacher would never let us do improv games or activities; he said they were reserved for advanced theater students. This was at the height of the popularity of the American version of "Whose Line is It Anyway," and I honestly felt a bit irritated that he was preventing me from getting to try my hand at improv. I continued to view improvisational skills as desirable and took any opportunity to practice and improve my skills. As my career has progressed, I see how they benefited me as an educator and museum professional and as a team member and entrepreneur. Early in my career, I got involved with the National Informal Science Education Network (NISEnet), and leaders in that organization professed the powers of improv. They gave me opportunities to not only practice these skills but learned to facilitate them in my museum. I have since used them as a crucial part of my training programs to break...
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Transformative Change Through Imagination

Transformative Change Through Imagination

“Pretend you are a boat, and I’ll ride you to an island, but you have magical powers, and I can’t steer you, so you end up going to the island on the other side over there, and on that island, there is a dragon…” this is an actual storyline initiated by my seven year old recently. As a mom to two girls, age four and seven, I am so lucky to get the chance to witness their imagination at play constantly. The stuff they come up with never fails to amaze me and inspire awe and wonder. Just yesterday, the girls set up a rock shop with rocks that they had collected outside and insisted I film an impromptu commercial advertising their excellent rocks at low, low prices. As an educator and someone who has worked with children much of my adult life, I know deep in my core that we need to value imagination and make space for creativity...
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Fixing Shallow Training

Fixing Shallow Training

Many training professionals have gotten the feedback that there wasn’t enough time or that the training content was shallow. There is so much to cover and too little time! Our instinct in preparing a training curriculum for when you have limited time and resources is to give them a bit of information on many things, but I would argue that this leaves your team feeling overwhelmed and ill-prepared for the hard work they will face post-training. These types of training can be frustrating for employees and can contribute to burnout and turnover. So how do we fix this mile-wide and inch-deep training problem? Here are five things to consider when planning to preempt shallow training.  5 Things to Fix Shallow Training  Prioritize application of knowledge in instruction over covering generalized topics at intermittent times. When you only have an hour, spend 10 minutes on new information and 50 minutes applying this new content. Help participants make connections to other training. For example, if...
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Setting Baselines and Targets

Setting Baselines and Targets

If you have created a logic model and are in the process of developing indicators of success as part of your evaluation plan, you must understand the process of setting baselines and targets. Targets Targets are pre-established goals set for the program, and they help create a path and end destination for what you hope to achieve with a program or service (the intervention). Often defined in numbers or percentages, they indicate success. Include these numbers in your logic model to help all stakeholders see how success is measured. For example, if your team is creating a STEM career internship for girls, a sample target might be that 90% of participants completed the full three-month internship. This completion rate target is SMART and indicates success in the short term. If you want a target that helps you show long-term impacts of the intervention -the internship- you might wish to a follow-up interview after five years, where you look for 50% of interns...
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How Do I Create A Logic Model?

How Do I Create A Logic Model?

In my previous post, I summarized logic models. If you read that post or have heard about logic models but don’t know where to start, I’ll share some straightforward steps to create a logic model in this post. These steps have been adapted from The Compass For SBA website. The Compass is a curated collection of social and behavior change (SBC) resources.  Who should be involved? Your logic model should be co-created by team members and leadership staff. Any team member who will be overseeing the evaluation or research related to the project and any leadership staff who are closely connected to the project should participate in this effort. It is great to have senior leadership staff as part of the development team because this helps get internal buy. Everyone is then aligned on the inputs, outcomes, and plans for measuring the desired results. What timeframe do I need to create a logic model?  Logic models are ideally created at the beginning of a...
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What’s the Logic Model?

What’s the Logic Model?

In grad school, my thesis advisor taught me about one of the most valuable tools I have ever used in my career: the logic model. I remember being overwhelmed by the technical nature of it, but once I got out of the weeds, I absolutely fell in love with this tool and now feel like I’m almost a logic model evangelist. If you stick with me, I can show you why I feel so strongly about the logic model and, more importantly, the process that one goes through to create it.   As a tool, a logic model is beneficial when creating a new product or service for your audience. Logic models can also help you to examine an existing product or service to see if it is achieving the desired outcomes. It allows a team to challenge assumptions and look for possible changes that you need to make to an existing product, program, or service.  So what is a logic model? The short...
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The Survey Workshop

The Survey Workshop

I have enjoyed collaborating on this workshop with Kyle Bowen, the founder of SuperHelpful, a research firm devoted to helping museum leaders create more innovative organizations through research. Why a survey workshop? The short and honest answer: Because a survey is what your museum wants to use to listen to its audience. We would like to help you make an effective survey and use the opportunity to work with you to help your organization identify its strategic goals and develop new evaluation skills that your team will use long after completing the workshop.  The beauty of this remote workshop series is that there is no limit to the number of participants from your organization, and whoever you choose to participate in will have customized learning opportunities based on your organization and goals. Yes, you will have a ready-to-use survey tool when you complete this series. Just as importantly, you will also have a team that is more confident in openly talking about...
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