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UX Your Staff Training
The more I learn about UX (User Experience) research, the more I love it and feel the pull to change careers. This got me thinking; I can apply UX principles to training and instructional design and enjoy the best of both worlds.
UX Defined
If UX research is new to you, it is the systematic study of target users and their needs to add realistic parameters to design processes. UX researchers center the user’s experience early on in the design process, and researchers use various methods to uncover problems and design opportunities. Good UX research is done by carefully selecting the best methods to obtain the necessary information you need to collect from possible users of your product. UX research categorizes these research design methods in two ways: attitudinal, you listen to what users say—e.g., in interviews, and behavioral – you see what users do through observational studies. Data can be collected both quantitatively and qualitatively. It is also most effective when...