Start at the End

Start at the End

Can we think of training and development as a product that can be produced just like a chair or laptop? I would argue we can. Although not made of physical matter, a training has an audience whose goal is to create value for the customer. So if we think of a training as a product, we can apply design thinking to improve it. According to the Interaction Design Foundation, “design thinking is an iterative process in which you seek to understand your users, challenge assumptions, redefine problems and create innovative solutions which you can prototype and test.” We engage in this type of thinking when we center training design around a deep interest in understanding the people for whom we design training. I love using this technique because it helps me and my clients observe and develop empathy with their staff. We get curious and begin asking better questions about how we share knowledge and skills. I recently read Matt Wallaert’s book Start At...
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The Myth of Learning Styles

The Myth of Learning Styles

Have you ever been taught something that seemed to make so much sense, and you accepted it as the “truth” only to later find out that it was false? I recently had that realization with Learning styles. When I was in grad school in 2008, learning styles were taught as the gospel truth. They are now so widely accepted that we don’t stop to question them when they are referenced. Did you know there is no credible evidence that learning styles exist?! In their article, The Myth of Learning Styles in Change The Magazine of Higher Learning (Riener, Willingham August 2010), Cedar Riener, assistant professor of psychology at Randolph-Macon College, and Daniel Willingham, professor of psychology at the University of Virginia, break down this deeply held educational myth. It has me questioning everything!  Not only is there no actual research supporting learning styles, but they also support racist, classist, and ableist views of learners. So why have they persisted for so...
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Google Jamboard

Google Jamboard

In my continuing series on tools for remote collaboration, I will be focusing on Google’s Jamboard. Not to be confused with Google's Jamboard display, the Jamboard is a virtual whiteboard simulator. Like other Google products, its strength lies in the fact that it is free and available for all operating systems and that it is incredibly intuitive to use. My favorite way to utilize Jamboard is during a virtual meeting, workshop or training. This tool allows for incredible user collaboration and engagement. In advance of the collaboration, you will want to access this google app through Google Workspace or by going to jamboard.google.com and prepare your set of boards in advance. This process is relatively swift and easy but essential to do before your meeting so that you are not asking people to wait as you set up the necessary boards. Within the board, you will set up a series of sub-boards that all participants can easily access. Participants can then...
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Zoom Breakout Rooms

Zoom Breakout Rooms

I love breakout rooms. I know they aren’t for everyone, but I think they are essential when working with larger teams. Many of your team members might be intimidated to speak in front of the larger group, but when placed in small groups, they can open up and share ideas or be task-focused. I thought this was a premium feature on zoom, but I did some research, and it turns out breakout rooms are included in all accounts; you just have to go into the web portal and then the more advanced settings to turn this on! I have the written steps to do this below, but I found that confusing, so I looked for a video tutorial to assist you.    Steps to enable the breakout room feature for all members of your organization: Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.In the navigation menu, click Account Management, then Account Settings.Navigate to the Breakout Room...
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