Reflecting on Practice

Recently, I held up my clock to a mirror. It was time for reflection–   I am sorry; I couldn’t help myself! I have often been thinking about the role of reflection in training and staff development. This winter, I completed a professional learning program called Reflecting on Practice(RoP).* This program aims to allow informal educators to dive into the latest science on learning within a cohort model. The RoP project’s goals are to put research ideas into practice, transform its participants, and promote a culture of learning. This train-the-trainer model allows the program to reach millions of people in out-of-school settings like botanical gardens, museums, national parks, nature centers, and zoos every year. I found this program to be transformative because it fully embraced the social aspect of learning and professional development. The cohort model allows for many opportunities to interact in small groups or one-on-one with peers. The framework that they present is social as well. Educators are encouraged to enable...
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How to Develop Training Objectives

How to Develop Training Objectives

After reading the last post on the power of objective-based training, I hope I have you convinced it is worth your time to create and use objectives to drive your training. You might now be asking yourself, “how do I start when writing training objectives?”  You want clear, concise objectives; for this, I love the ABCD model presented by The University of Connecticut’s Center for Excellence in Teaching and Learning. This acronym stands for audience, behavior, condition, and degree.  Audience When thinking about your audience, you will want to consider who is coming to your training and what are their academic and experience backgrounds. You may also want to consider what are their cultural and linguistic backgrounds. For the objective statement, you will most likely use a noun like participants or attendees.  Behavior Behavior is the part of the objective that describes what you will observe and measure. You want to strive to use the most accurate and specific verb. Vague verbs like know or understand are nearly...
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The Power of Objective-Based Training

The Power of Objective-Based Training

How many times have you been to a training where the instructor or facilitator dives right into the material, and you are so confused about what will be covered and why you are even trying to learn this in the first place? I know I have been to many of those and have, unfortunately, probably led a few of them too. That was before I started using objective-based training. Objective-based trainings are trainings designed around desired outcomes or objectives. These trainings clearly state the goals, identifying what trainees should be able to do after completing the training. Here are the three reasons I love this style of training so much. First... Objectives force an instructor to get real with the constraints they are dealing with for a specific training. Many outcomes that you might want are entirely unreasonable if you do a one-hour virtual training. The outcomes shape what you will teach, but the constraints shape your results.Things to consider when looking...
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To Remote or Not to Remote; That is the question. 

As the COVID-19 global pandemic continues to shift and change, companies are left wondering whether or not to allow teams to continue remote work or to mandate a return to the office either in a full or hybrid model. A recent study in the journal Nature Human Behavior explored remote work's impact on over 61,000 Microsoft employees. Here are some of the key findings:   Organization-wide remote work reduced the collaboration network of workers.The reduction decreased new connections and worsened "siloed" connections.  The timing of communication shifted from synchronous communication to more asynchronous communication.  The issue is complex. Although the study discusses some significant limitations and reinforces the need for future research, it is clear that these three critical challenges with remote work may make it harder for employees to collaborate. The end goal of the collaboration is the ability to acquire and share new information across the network, and this study indicates the changes that exist in this area. Companies must also weigh the benefits of remote...
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Improv’s “Yes and…” to Improve Brainstorming

Improv’s “Yes and…” to Improve Brainstorming

I have always loved brainstorming. There was a time when my team seemed to sour on brainstorming, and I was heartbroken. I was determined to understand why. With a few minor tweaks, I improved the quality of our brainstorms and decreased resistance to them.  Have you ever been in a brainstorming session where ideas seem to propagate more great ideas, and the energy in the room feels like it is sizzling? Picture that brainstorm session, and now picture a brainstorm that you have been at that felt awful. When done poorly, brainstorming sessions can drain the energy from the room and have a lasting impact on morale.  How do you develop a team that is good at brainstorming? Here are a few of my favorite ideas:  1. Practice “yes and” skills through improv. By playing improv games that encourage your team to practice a “yes and” mentality, you will create a team that can take risks and is resilient when brainstorming. This article lists some...
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The Survey Workshop

The Survey Workshop

I have enjoyed collaborating on this workshop with Kyle Bowen, the founder of SuperHelpful, a research firm devoted to helping museum leaders create more innovative organizations through research. Why a survey workshop? The short and honest answer: Because a survey is what your museum wants to use to listen to its audience. We would like to help you make an effective survey and use the opportunity to work with you to help your organization identify its strategic goals and develop new evaluation skills that your team will use long after completing the workshop.  The beauty of this remote workshop series is that there is no limit to the number of participants from your organization, and whoever you choose to participate in will have customized learning opportunities based on your organization and goals. Yes, you will have a ready-to-use survey tool when you complete this series. Just as importantly, you will also have a team that is more confident in openly talking about...
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